FREQUENTLY ASKED QUESTIONS

We’ve made a little digest for our customers to get answers on their questions as fast as possible

FAQ LIST

How will my account be delivered?

The account will be delivered instantly to your billing e-mail , usually to spam folder, with supercell email, email password and recoveries!

When will my account be delivered?

The account will be delivered instantly to your billing e-mail that you provided on the checkout page. Automatic Delivery!

What if I didn't receive my account via e-mail?

Please check your spam folder first.
If the e-mail is still not there, contact us – [email protected]om or use our Live chat!

How can I contact you?

Feel free to send an e-mail to [email protected] or contact our operators via LiveChat (the right bottom corner). If you want a really fast answer we advise spamming few messages into a live chat!

Can I change nickname?

Yes, simply open the game and choose Settings -> Additional Settings -> Change Nickname. You will have a chance to change your nickname for free or for gems. It depends on the account!

Is warranty included with an account?

Yes, we provide our full lifetime replacement warranty with each account. If you have any issues with your purchased account just simply let us know via [email protected] or Live Chat.

Your prices are in EURO, can I pay with another currency?

Yes. PayPal and Skrill will automatically convert your currency into EURO and will show you the final price.

Is it for iOS or Android?

You can use our clash of clans accounts with any device.

Is your site legit?

We are a transparent company and we serve each customer with love, you can check our great reviews posted by Trustpilot and Kudobuzz! Clashofclansaccounts.com is also a business partner of Skrill Limited, we provide only secure payments and quality product.

Where do you get accounts?

We provide the safest Clash Of Clans Accounts on the market, since we work with trusted account suppliers that only provide legit accounts, which were acquired by the legal ways from original account owners.

Can I get a discount?

Of course, if you ask, we can always provide a coupon code for your first purchase! Contact Live Chat operator and ask for a discount code.

How can I pay?

We have many different payment methods – PayPal, Paysafecard, Neteller, Credit Cards, Bank Transfer, Giropay, Klarna, Skrill, iDeal and others..

My Credit Card doesn't work!

There are few cards that aren’t accepted in “Credit Cards” or “Skrill” , but you can still pay with it, choose PayPal and fill your data, you don’t need to have a PayPal account to pay!

I don't see Paysafecard on a checkout!

If you are from germany, for example, and you can’t see a paysafecard option on a checkout page, please follow these steps.. Open “Pay By Skrill” , then Click “+” and “Change Country” to Belgium or France, now you can see a paysafecard payment method!